To help us troubleshoot any problems you’re having with your TeX distribution, we have created a tool that gathers information about your installation. The tool is located at:

    https://github.com/vallettaventures/TexpadKB/blob/master/support/texpad-diagnostics

To run the texpad-diagnostics tool:

- copy the file from the above URL to your Desktop
- open the Terminal application that is usually found at /Applications/Utilities/Terminal

- when terminal has booted, type the following line followed by enter

  `/bin/bash ~/Desktop/texpad-diagnostics`

This should create texpad-diagnostics-report.txt on your desktop, please send this file to us at support@vallettaventures.com with a description of the problem you’re having.